Terms and Conditions

Revised Terms and Conditions

Opt-In CommunicationBy submitting a form on our contact page, you consent to receive information related to your inquiry, including follow-up text messages. These may include appointment reminders, feedback requests, birthday greetings, and office closure notifications.

SMS Cancellation

You may cancel SMS notifications anytime by texting "STOP" to our designated short code. Upon sending "STOP," you’ll receive a confirmation of your unsubscribe request. Re-enrollment in office services or patient portal interactions may re-initiate SMS communications, which can again be canceled by texting "STOP."

Help with SMS Services

For assistance with our SMS program, you may reply with "HELP" for support, or contact us directly at [email protected].

Carrier Liability

Please note that carriers are not responsible for delayed or undelivered messages.

Message and Data Rates

Standard message and data rates may apply. For questions about your messaging or data plan, please contact your wireless carrier.

Email Usage

We may use your email to send appointment reminders, conduct market research, or provide resources related to addiction medicine.

Privacy Policy

For information on data privacy, please consult our Privacy Policy at https://lwinmedical.com/privacypolicy.

Contact Us

  • 1-888-996-LWIN (5946)

  • 245 5th Avenue, 3rd Floor, New York, NY 10016

  • Monday - Friday: 9:00 am - 7:00 pm

  • Saturday & Sunday: 10:00-5:00 pm

© Copyright 2024 Dr. Lwin Medical, PLLC. All rights reserved. Privacy Policy and Terms and Conditions